Can’t make it into the clinic?
Ask about our hybrid and online options — the same level of care, delivered wherever you are.
Frequently asked customer questions
Do I need a referral?
No, you can book directly online or get in contact with us.
Is ACC covered?
Yes, we are registered providers. We can apply to ACC on your behalf following an accident-related injury.
What should I bring to my first session?
Comfortable clothing, previous scans/reports, ACC details if you already have an existing claim.
How long are appointments?
Initial consults are 60 minutes; follow-ups 30–60 minutes depending on your needs.
How many visits will I need?
It really does depend on a number of things, severity of injury, complexity and chronicity of the injury, also finally, your goal!But we will discuss this with you and collaborate on a plan together.
Can I bring a support person with me?
Absolutely, you can! Make yourself feel as comfortable as possible during our appointment.